① Writing an email – Key Words & structure (all multiple choice)
1
Which word is NOT a Key Word for writing an email about a product?
catalogue
colour
football
price
2
In an email asking for information, you should mention:
your favourite colour
size and material
your age
3
"Cost of postage" means:
the price of the item
how much to send it
the colour
4
What should you include in an email asking for information?
your email address
your phone number
your address
5
Which is NOT a typical product detail in an email?
6
"Selection" in a catalogue means:
a range of products
a single item
the price
② Speaking – Shop roleplay (all dropdown)
7
Customer: "Excuse me?" Assistant: "Yes, can I _______ you?"
8
"Have you got these jeans _______ black?"
9
"What _______ are you?" – "I'm size 36."
10
"Just a moment. _______ you are."
11
"Where can I _______ them on?"
12
"They're _______ small. Can I try the next size?"
13
"How _______ are they?" – "Thirty-five pounds."
14
"They're too _______." (expensive)
15
"They aren't wide _______."
16
"Have you got these trainers _______ size 42?"
③ Function File – Shopping for clothes (all gap‑fill)
④ Talkback & Project – Review (all multiple choice)
27
In the Talkback, you should:
read each other's emails
write a new email
go shopping
28
In the roleplay, customers have £_______ to spend.
29
Which is NOT a thing you can buy in the roleplay?
a CD
a football shirt
a car
30
In the Talkback, you take turns to be:
teacher and student
customer and shop assistant
manager and employee